Technology Safety Strategies for Work, Home, and Public Spaces

Technology Safety in Today’s Environment: Navigating Security, Connectivity, and Maintenance

The technological landscape has evolved dramatically, especially in the wake of the pandemic. The shift to remote work forced many businesses, both large and small, to quickly reimagine their operations—raising new questions about technology safety, security, and infrastructure. On the latest episode of “Looking Forward Our Way,” hosts Brett Johnson and Carol Ventresca explored these challenges with remarkable clarity and practicality.

Adapting to New Tech Norms

Most small and medium-sized businesses found themselves catapulted into remote work almost overnight. As discussed, larger companies had long relied on cloud-based software like Zoom and Microsoft Teams to connect remote teams, but many smaller organizations had to scramble to catch up. This shift also opened conversations about whether businesses still need a physical location or can seamlessly transition to the cloud.

The pandemic has made cloud infrastructure less of a luxury and more of a necessity. For some, it’s been a smooth ride because they were already set up, while others had to adapt quickly. The change has also challenged preconceived notions about cloud security. Those wary about storing data “in the cloud” have started to embrace these technologies for their reliability and flexibility.

Getting Up to Speed: Resources and Training

With so many programs and platforms to learn, accessible resources have become invaluable. Whether you’re wondering how best to use Zoom or seeking tutorials on Microsoft Excel, online platforms like LinkedIn Learning (formerly Lynda.com) offer extensive self-paced courses. The discussion also highlighted the surprising access provided by local libraries—many, including the Columbus Metropolitan Library, offer free access to premium training platforms for cardholders.

Beyond digital resources, senior centers and community recreation centers can offer beginner-level tech classes, giving people practical hands-on experience. The advice: check your local area for these opportunities, as they’re often designed to make tech less intimidating.

Security: More Important Than Ever

Remote work has changed the nature of tech security. Previously, the office served as a “walled garden” for company computers, with centralized protection. Now, every device that connects remotely—a laptop, phone, tablet—must have individual “endpoint” protection. The rise in ransomware attacks and scams has made security awareness a top priority.

For effective security:

Antivirus Protection: Free programs, including Windows Defender, can offer basic protection for home users. Businesses, however, should invest in advanced, paid antivirus—particularly those with artificial intelligence for next-generation threat detection.

Endpoint Security: New “work from home” bundles from antivirus manufacturers cater to remote teams, covering multiple devices under one subscription.

Secure Connections: When working remotely, especially in public spaces, avoid public Wi-Fi for sensitive tasks. Personal hotspots and VPNs (Virtual Private Networks) help keep your data safe from prying eyes.

Passwords: Complexity Is Key

Password security myths abound, but current recommendations have shifted. The FBI now advises creating highly complex passwords/passphrases—long phrases or sentences—rather than simply changing passwords every 90 days. Password managers can generate and store these secure passwords for you, reducing the need for sticky notes or easily-guessed combinations. Regularly updating passwords remains crucial, especially after security breaches.

Backups: Your Ultimate Insurance Policy

Nothing beats a solid backup strategy. Whether your device encounters ransomware, theft, or physical damage, a current backup can save you. The advice is clear: maintain both local (on-site) and cloud backups. Businesses should tailor backups to recovery needs—some may require mirrors or “shadow servers” to minimize downtime. For home users, make sure cloud-based apps and vendors also offer robust backup policies.

Device Maintenance: Stay Updated and Clean

Routine computer maintenance is as vital as car upkeep. Update software and operating systems promptly, clear out digital clutter, and physically clean devices to maintain airflow and prevent overheating. The specifics may vary between Macs and PCs (or different drive types), but the principle is universal—don’t neglect the basics.

Technology safety is not just about having the right tools

It’s about keeping up with evolving best practices, staying informed, and investing in ongoing maintenance and security. The insightful discussion in this episode explored real-world advice and actionable steps for both home users and businesses.

Special thanks to guest Mason Landrum and Mary Landrum for sharing their expertise and practical tips, helping demystify technology safety and making it accessible for everyone.

Here are some resources that will help.